Catastrophe Services
- Adequately identifying reserves
- Diary Management
- Thorough Investigation
- Proper use and management of experts
- Effective adjustment and claims management.
- Salvage
- Business interruption
- Ordinance or Law / Civil Authority
- Time management
CLAIM SPECIFIC COVERAGE UNIT
The Claims Specific Coverage Unit (CSCU) that NOVA Catastrophe Response has put in place, team members with expertise in business interruption, business personal property, personal property, loss of use, additional living expenses, and salvage may be assigned these specific portions of a catastrophe claim. This will keep all stages of the claim proceeding concurrently and enable the field adjuster to focus on the building element of the loss. We are aware of the potential effects the adjustment process may have on the claim’s loss of use value and business interruption.
RAPID DEPLOYMENT TEAM
NOVA Catastrophe Response Rapid Deployment Team (RDT) is a group of our dedicated catastrophe adjusters that can deploy immediately and be in any affected area within 48 hours or less. Our RDT spearheads the catastrophe event in advance of our catastrophe adjusters not only to begin to handle claims but assist in coordination and placement of our catastrophe teams and supervisors that follow soon after. This method of deployment prevents having adjusters traveling aimlessly in the direction of catastrophe events without proper logistics in place resulting in wasted time and expense.
Our goal in a catastrophe event is to be not only rapid, but productive and efficient.